Terms & Conditions

A non-refundable booking fee of £100 secures your date. The remaining balance is due 30 days before the event. Bookings made within 30 days require full payment up front.

Cancellations made more than 60 days before the event forfeit the booking fee only. Cancellations within 60 days remain liable for the full balance, unless the date can be re-booked.

We require a minimum 3m × 3m space (booth dependent), level flooring and access to a standard 13A power socket within 5m. Setup typically takes 45–60 minutes prior to your start time.

Idle time can be added during setup gaps or breaks at a reduced rate. Please discuss with our team when booking.

The hirer is responsible for the conduct of guests. Any wilful damage to equipment will be invoiced at replacement cost. We carry full Public Liability Insurance to £5m and all equipment is PAT tested annually.

We retain the right to use event imagery in our portfolio and on social media unless you opt out in writing. Guest galleries are hosted online for 12 months following the event.

Where an event cannot proceed due to circumstances beyond either party's control, we will work with you to reschedule at no additional cost subject to availability.